Terms & Conditions

This website is operated by SUNHOM. Throughout the site, the terms “we”, “us”, and “our” refer to SUNHOM. By accessing or using our website and/or purchasing products from us, you agree to be bound by these Terms & Conditions (“Terms”), including all policies referenced herein.

1. Eligibility & Use of Website

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree not to use our website or products for any unlawful, fraudulent, or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or its content without express written permission from SUNHOM.

3. Accuracy of Information

We strive to ensure that all information on this website is accurate and up to date. However, we do not guarantee that product descriptions, pricing, or other content will always be complete, current, or error-free. Information may be updated or modified at any time without prior notice.

4. Products, Pricing & Availability

• All SUNHOM products are handcrafted and may exhibit minor variations in color, fragrance, or finish.
• Product images are for representational purposes only and may differ slightly from the actual product.
• Prices, promotions, and product availability are subject to change without notice.

SUNHOM currently offers the following product collections:

• Signature Candle Collection — Hand-poured soy wax candles crafted for enduring ambience
• Drive Collection — Premium car diffusers designed for a refined on-the-go fragrance experience
• Pure Air Rituals — Natural camphor sachets for fresh, calming spaces

5. Orders, Billing & Payments

We reserve the right to refuse or cancel any order at our sole discretion. You agree to provide accurate, complete, and current billing and contact information for all purchases made through our website.

All payments are processed securely through Razorpay or other RBI-authorized payment gateways. SUNHOM does not store or process your card, UPI, or banking details.

6. Refunds, Returns & Cancellations

Refunds, replacements, returns, and order cancellations are governed by our Refund, Return & Cancellation Policy. By placing an order, you agree to comply with the terms outlined in that policy.

7. Third-Party Links & Tools

Our website may include links to third-party tools or websites. SUNHOM is not responsible for the content, accuracy, or practices of any third-party websites or services.

8. User Submissions & Feedback

Any feedback, suggestions, reviews, or other submissions provided to SUNHOM may be used by us without restriction or obligation. You agree not to submit any unlawful, defamatory, or infringing content.

9. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

10. Prohibited Uses

• Violation of any applicable law or regulation
• Infringement of intellectual property rights
• Distribution of malware or harmful code
• Unauthorized data collection, scraping, or surveillance

11. Disclaimer & Limitation of Liability

The website and products are provided on an “as-is” and “as-available” basis. To the maximum extent permitted by law, SUNHOM shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless SUNHOM, its founder, affiliates, and partners from any claims, losses, or damages arising out of your breach of these Terms or misuse of the website.

13. Termination

We reserve the right to suspend or terminate access to our website if these Terms are violated. Obligations incurred prior to termination shall survive termination.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India. All disputes shall be subject to the exclusive jurisdiction of Indian courts.

15. Contact Information

SUNHOM
Email: contact@sunhom.in
Phone: +91 97022 61262
Address: B-705, Palm Complex, Palm Spring, Link Road, Malad West, Mumbai – 400064, India

Legal Disclaimer: These Terms & Conditions are published in good faith and are intended to comply with applicable Indian laws, RBI guidelines, and platform requirements including Razorpay, Meta Ads, and Google Ads. SUNHOM reserves the right to update these Terms at any time without prior notice.
Founder: Vishal Gndhi