Privacy Policy
Thank you for visiting SUNHOM. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose information when you browse our website, place an order, or interact with our services.
1. Information We Collect
When you visit or make a purchase from SUNHOM, we may collect the following information:
- Name, email address, and phone number
- Shipping and billing address
- Order details related to our products and collections
- IP address, browser type, and device information
2. Product & Collection Context
SUNHOM offers premium home and lifestyle fragrance products, including:
- Signature Candle Collection — Hand-poured soy wax candles
- Drive Collection — Premium car diffusers
- Pure Air Rituals — Natural camphor sachets
Information collected is used strictly to process orders, deliver products, and provide customer support related to these collections.
3. Payment Information
We do not store or process your credit card, debit card, UPI, or banking details on our servers. All payments are securely handled by Razorpay and other RBI-authorized payment gateways.
4. Cookies & Analytics
SUNHOM uses cookies and analytics tools to improve website performance, understand user behavior, and enhance your browsing experience. You may disable cookies through your browser settings; however, some features of the website may not function optimally.
5. Use of Information
Your information may be used for the following purposes:
- Processing and fulfilling orders
- Customer support and communication
- Website analytics and performance improvement
- Marketing communications, only where permitted by law and user consent
6. Sharing of Information
We may share limited personal information with trusted third parties such as payment processors, logistics partners, analytics providers, or legal authorities when required by law. We do not sell or rent your personal information to third parties.
7. Data Security
We use SSL encryption and reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Email: contact@sunhom.in
9. Jurisdiction
This Privacy Policy shall be governed and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
Legal Disclaimer: This Privacy Policy is published in good faith and is intended to comply with applicable Indian laws, Information Technology regulations, RBI guidelines, and platform policies including Razorpay, Google Ads, and Meta Ads.